Veterinary care is an essential part of our community and we want to assure you that our hospital is open and will continue to provide services at this time. We also want to work with you and our staff to limit direct contact in order to focus on safety for everyone during this pandemic.
Our exam protocol will continue to be adjusted for the near future in order to keep both our staff and our clients as safe as possible. Check back for updates.
Dear Eastlake Veterinary Hospital friends,
Good news! After a difficult year of accommodations to safely keep the practice open and allow us to continue to treat our patients effectively, we are excited to welcome back our VACCINATED clients for in-person visits starting July 12th.
Fully vaccinated clients may enter the building.
- We are only allowing 3 people in the lobby at a time, so we are asking everyone to please be patient if you’re asked to wait outside. You will be invited into the building when your exam room is ready, to reduce the number of people passing through the lobby.
- One person wearing a face mask may enter the building for the appointment.
- If you prefer, you may still use the curbside service. Please call the clinic when you arrive so that we can check you in and meet you at the door to take your pet from you for the appointment.
If you are feeling at all unwell or may have been exposed to someone with COVID-19, please either:
– If your pet is scheduled for a wellness visit and isn’t sick, please call us to reschedule your appointment. You won’t be penalized for canceling an appointment due to illness or possible exposure.
We can’t wait to see you again! Thank you all for your patience during this time of transition.
In order to maintain social distancing for safety and compliance with the COVID-19 guidelines, we are currently only bringing our patients into the hospital, and communicating with you our valued clients by phone.
Please call us when you arrive to check in, and thank you in advance for your patience during these challenging times.
Our goal is to keep our essential services available our community and be there for you and your pets. Thank you for your cooperation and for doing your part in helping to keep pets and people safe and please don’t hesitate to call with questions.
We anticipate our phone lines will be busier than usual, and therefore, we appreciate your patience!
What do you need to know?
First off, it’s early days in both the outbreak and in our knowledge of the virus. Recommendations may change as our understanding of the virus and associated disease changes, so be sure to check with us and/or monitor the shared sources at the bottom of this newsletter regularly for new information. We do know that COVID-19 is a disease caused by SARS-CoV-2, a newly recognized member of the coronavirus family that appears to primarily infect humans.
Other coronaviruses are responsible for things like colds in humans. However, each member of a viral family is as different from each other as you are from your Great-Uncle Louis.
This particular coronavirus is spreading rapidly because humans don’t yet have immunity built up in our populations. This is why staying home as much as possible, disinfecting surfaces, and washing your hands are important to slow the spread of the virus throughout our community.
Can I get SARS-CoV-2 from my dog or cat?
As of now, there’s little indication that dogs or cats are likely to carry or transmit the virus to humans; however there is the rare chance this can happen. The biggest concern right now is pets acting as fomites — a virus-contaminated surface. So, for now, avoid snuggling your pets with your face and as always, wash your hands after handling or picking up after your pet.
Can my dog or cat get SARS-CoV-2 from a person?
Possibly. There has been at least one case where a dog tested positive for the virus after being exposed to an infected human. However, human-to-pet transmission seems to be quite rare.
Can my veterinarian test my pet for SARS-CoV-2?
Probably not, and it’s probably not necessary. Right now, in many countries, there aren’t enough resources to test all humans showing symptoms. If your pet has a cough, a fever, or is otherwise ill, there are many other things that are far more likely to be causing those signs.
Where can I learn more?
This article on Veterinary Partner has compiled a list of frequently updated and reliable resources on COVID-19 as well as the answers to some frequently asked questions:
Veterinary Partner COVID-19 Article
The AVMA has created an informative web page covering general issues COVID-19 as it pertains to humans and pets:
AVMA COVID-19 Info
The Worms and Germs Blog is providing frequent reports on this issue:
Worms and Germs Blog
The CDC website is a resource for human-specific info:
CDC COVID-19 Info
And also has a FAQ section specific to pets:
CDC Coronavirus and Pets FAQ
Your friends at Eastlake Veterinary Hospital