Eastlake Veterinary Hospital: Statement on COVID-19

Veterinary care is an essential part of our community and we want to assure you that our hospital is open and will continue to provide services at this time. We also want to work with you and our staff to limit direct contact in order to focus on safety for everyone during this pandemic.

Our exam protocol will continue to be adjusted for the near future in order to keep both our staff and our clients as safe as possible. Check back for updates.

Last Updated: 3/20/2020 10:14 am

• Upon arrival at the hospital, please remain in your vehicle and call us.

• After receipt of the call, we will check you in as soon as possible from outside the hospital. 

• We will do our best to coordinate your visit from outside the hospital, including providing follow up instructions and taking payments. 

• If you are at the hospital to pick up food or medication, please remain in your vehicle outside the hospital and call the front desk. We will deliver your order to your car as quickly as possible.

• If you are not feeling well or may be at risk of exposure to coronavirus, please ask a healthy friend or family member to transport your pet to the hospital on your behalf. If that is not possible, we will come out to your vehicle to collect your pet and communicate with you over the phone.

Our goal is to keep our essential services available our community and be there for you and your pets. Thank you for your cooperation and for doing your part in helping to keep pets and people safe and please don’t hesitate to call with questions.

We anticipate our phone lines will be busier than usual, and therefore, we appreciate your patience!

What do you need to know?

First off, it’s early days in both the outbreak and in our knowledge of the virus. Recommendations may change as our understanding of the virus and associated disease changes, so be sure to check with us and/or monitor the shared sources at the bottom of this newsletter regularly for new information. We do know that COVID-19 is a disease caused by SARS-CoV-2, a newly recognized member of the coronavirus family that appears to primarily infect humans.
Other coronaviruses are responsible for things like colds in humans. However, each member of a viral family is as different from each other as you are from your Great-Uncle Louis.

This particular coronavirus is spreading rapidly because humans don’t yet have immunity built up in our populations. This is why staying home as much as possible, disinfecting surfaces, and washing your hands are important to slow the spread of the virus throughout our community.

Can I get SARS-CoV-2 from my dog or cat?

As of now, there’s little indication that dogs or cats are likely to carry or transmit the virus to humans; however there is the rare chance this can happen. The biggest concern right now is pets acting as fomites — a virus-contaminated surface. So, for now, avoid snuggling your pets with your face and as always, wash your hands after handling or picking up after your pet.

Can my dog or cat get SARS-CoV-2 from a person?

Possibly. There has been at least one case where a dog tested positive for the virus after being exposed to an infected human. However, human-to-pet transmission seems to be quite rare.

Can my veterinarian test my pet for SARS-CoV-2?

Probably not, and it’s probably not necessary. Right now, in many countries, there aren’t enough resources to test all humans showing symptoms. If your pet has a cough, a fever, or is otherwise ill, there are many other things that are far more likely to be causing those signs.

Where can I learn more?

This article on Veterinary Partner has compiled a list of frequently updated and reliable resources on COVID-19 as well as the answers to some frequently asked questions:
Veterinary Partner COVID-19 Article

The AVMA has created an informative web page covering general issues COVID-19 as it pertains to humans and pets:
AVMA COVID-19 Info

The Worms and Germs Blog is providing frequent reports on this issue:
Worms and Germs Blog

The CDC website is a resource for human-specific info:
CDC COVID-19 Info

And also has a FAQ section specific to pets:
CDC Coronavirus and Pets FAQ

 

Sincerely,
Your friends at Eastlake Veterinary Hospital